Jonathan's Sto Away
607 Old Harmony Rd
Newark, DE 19711
Facility Reviews Summary
Wouldn't let me check out over a month after leaving
I checked out of the unit on August 10, it is now September 18, I received a bill for the next month's rent and never received my security deposit or had my prorated fee returned. Still waiting after multiple phone calls.
The staff answering the phone makes it a user friendly experience. The process to bring your belongings, check in and go in and out as needed is easy and convenient.
We rented for a couple months and our experience overall was terrific would definitely recommend.
Despite other reviews, I found the location was easy to locate. The owner has a very convenient process in place for picking up and dropping off equipment. Overall very good experience.
Great Experience and Facilities
I had used this storage company after shopping around and a friend's suggestion. The staff was very courteous and made for a simple and great experience. Unit was very clean and well kept. I would highly suggest Jonathan's Stoaway to anyone.
Unit 25A Leaks!
My rental unit 25A leaked and my belongings were damaged. They were wet and covered in mold as the damage was apparently ongoing. I asked for a refund of the unit and was not even asking for a replacement of my expensive belongings. Jonathan was very uncaring and unhelpful.